The quality and cadence of stories from our campaign has given our marketing and sales efforts new momentum. The campaign has also helped us further build our relationships with our customers as the team works closely with them to tell compelling stories that benefit all parties. They understand how to take complex technology and partners we work with and simplify the story for press to build credibility and visibility.

– G.T. LaBorde

The Challenge

IllumiCare’s limited marketing resources left scores of missed opportunities for the company to highlight the very unique things its technology is achieving. The company was a PR goldmine of data on the cost and risks of care and case studies demonstrating impressive ROI. AM PR stepped in to organize these powerful stories and implement a strategy behind maximizing where and when to tell them.

The Goal

IllumiCare’s media relations efforts focused on the health IT trade news sites and healthcare business media. The hospital influencer or key decision maker for IllumiCare’s fairly complex IT product lives and breathes the news in those outlets. Highlighting the success stories of implementations also supported outreach to customers where IllumiCare wanted to expand the partnership or to pique the interest of competitor hospitals. AM PR served as IllumiCare’s PR partner over a multi-year engagement, leading the company’s national and trade media presence and generating over 210 media placements across healthcare finance, hospital management, and health IT trade press.

The Result

Media relations efforts expanded IllumiCare’s national and trade media presence, with key highlights including:

  • National visibility through recognition on CNBC’s Upstart 100 list of startups to watch and a  Reuters story featuring IllumiCare data on hospital drug costs during COVID-19, which syndicated to The New York Times, Daily Mail, MSN, Insider, Medscape, Nasdaq, U.S. News & World Report, and more than a dozen other national outlets.
  • Direct targeting of hospital finance and operations leaders through its CDS Hooks data report which generated 19 tracked placements with a combined reach of approximately 12.3 million impressions.
  • Promotion of a MultiCare Health System case study showing $2.5 million in unnecessary healthcare costs eliminated through point-of-care decision support, resulting in a feature story in Becker’s Hospital Review and coverage in TechTarget, Healthcare IT News, Chief Healthcare Executive, and Healthcare Innovation.
  • Partnership announcements that expanded IllumiCare’s footprint with health system clients, including a Lehigh Valley Health Network partnership covered in Becker’s Hospital Review and regional Pennsylvania business press.
  • Years of consistent media relations that established IllumiCare as a recognized leader in clinical stewardship, building the reputation and customer base that supported the company’s acquisition by Premier Inc.