By: Alaina Chiappone, Senior Account Executive

Creating a strong influencer network and leveraging it is a key part of modern, comprehensive communications campaigns. While we may associate influencers with lifestyle or consumer product brands, even organizations in highly regulated industries like healthcare, finance, and technology leverage key opinion leaders (KOLs). They won’t necessarily be famous TikTokers, bloggers, or streamers, but they are respected industry authorities who solidify the brand’s voice and wield credibility.

How To Identify Key Influencers For Your Brand

There are many factors to consider when crafting your brand’s KOL shortlist. These influencers should be a combination of internal and external spokespeople with a variety of backgrounds, titles, and knowledge bases to ensure you have the right voice for any media opportunity that may come your way. 

The perspective these influencers can give to reporters is key. Are they from another brand that implements your product or service, or are they the end user? For the many healthcare, pharmaceutical, and medical device companies we work with at AM PR, having a physician using our clients’ tools and a patient who’s been treated with them is key for securing coverage. Oftentimes, media are looking for these external KOLs rather than a company spokesperson to get an outside perspective of how the product or service works in the real world.

Here’s a sample list of who your KOLs might be and opportunities they may be right for:

Internal

  • CEO, founder, or president for major company news or industry trend commentary
  • Product or service expert, like a chief technology or medical officer, or a head of product/service development, for opportunities that get deeper into your offerings and may have a more technical audience
  • Communications or marketing department lead for catch-all requests

External

  • B2B client spokesperson who can speak to the implementation of your product or service into their own business. Think: a provider at a hospital using your medical device, or an executive at a B2C brand using your platform on the backend
  • Ultimate end users of your offering, like a patient or a customer, to share the user experience perspective and the real-world impact of your product or service
  • Leadership at partner organizations you may collaborate with to amplify the impact of your combined work

Other key factors to consider are time and external obligations. Does this influencer have the time or flexibility to take a mid-day interview on short notice or to draft a contributed article on a deadline? If not, you may need to reserve that KOL for certain media opportunities that work best within their constraints. Additionally, does this person have any external legal obligations they must abide by? For example, perhaps a partner organization is unable to mention another brand by name in any interview. You’ll need to consider the value of this KOL and their voice with the possibility that your brand may not be mentioned in an article. 

Honing Messaging For Your Influencers

Knowing who is available to speak about what topic is key for leveraging multiple influencers, and ensuring they are ready and prepped to speak to media about these topics is crucial for a successful interview. 

AM PR offers a free downloadable Thought Leadership Generator Form to help potential brand influencers translate their thoughts into well-rounded topics they can discuss with the media. We often work with brands and KOLs to sharpen their messaging and ensure it aligns with the organization’s overall goals. You then have a list of go-to KOLs for media opportunities related to each pillar of your overall communications plan. 

An influencer’s time, schedule, and speaking skills are also factors to consider when using them for media. If an executive has a jam-packed schedule, they may not be able to take a timely interview on a breaking story. Maybe you work with a physician who’s great at explaining complex concepts in digestible ways; they may be a great resource for podcasts or consumer-facing stories. Once this framework is defined, you’ll have a clear map of which influencer is right for which opportunity based on the topic and medium.

Leverage Your Influencer’s Social Networks

Once a clip goes live, you can still leverage your influencer’s social media presence to make your coverage go further. Your company should post any coverage it receives on social media, tagging the influencer who participated. Brands and their influencers should engage with each other’s posts, tagging, commenting, and sharing when appropriate. Our team can advise on social media best practices to ensure your brand and influencer accounts are all working in harmony. 

Brands and KOLs with active social media accounts are favored by social networks. Ensure your company’s and your influencer’s accounts are regularly posting and engaging with content, signaling to the algorithms that you’re an active part of their online community. This helps boost your post reach, allowing for further engagement and eyes on your social content. 

AM PR can help you take stock of the potential influencers at your disposal, identify new KOLs, hone their messaging, and earn and promote their content.

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